![]() If the representative is unable to answer one of the questions, the administrator – in most cases yourself – will be able to join the chat as well, making things much simpler. ![]() They will get the customer’s message, and you will be able to assign one of your agents to them. With an omnichannel tool like Rych, your team will be able to respond to the query immediately. If not, it’s probably time you look into it. If you are more than one person answering your customers queries, you would probably already use an omnichannel platform such as Rych. Then, you can email your menu to continue the discussion, or you can share catalogs, presentations, and videos with them. You may send a pre-written message like “Hello there! I’m interested in learning more about the baked goods you sell.” And instantly, the conversation will start with your customer once they scan the QR code. The customer, on the other hand, has the option of customizing this message.įor instance, suppose you own a bakery. To get things started, a pre-written message will be provided by the company. When the QR Code is scanned, a WhatsApp conversation for the company’s account is opened. As long as your company has a QR Code, current and potential clients may send you a WhatsApp message.Ĭontact information for businesses will be linked using the QR Code. WhatsApp has already published an innovative feature to help companies communicate with their consumers more swiftly and easily. This tendency extends to messaging applications like WhatsApp.Ī feature called WhatsApp Business QR Code has been added to the service. Today, QR Codes are becoming more and more widespread, appearing across a wide range of different businesses. With this tool, your customers can easily get in touch with you. You use it to communicate with your family, friends, and your customers or clients if you are a business.Īnd speaking of business, how can you use a digital platform such as WhatsApp to market your business? WhatsApp has developed an innovative function with this in mind. ![]() If you’ve got WhatsApp on your phone, I’m sure we can communicate. WhatsApp is one of the most widely used messaging apps in the world right now. With COVID-19 making physical touch a no-no, more and more individuals are using digital networks, it’s probably time to use the WhatsApp Business QR Code for your business. ![]()
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